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Solvemate GmbH

Solvemate is your platform of choice for automating customer service.

Solvemate is a SaaS platform for customer service automation.

Solvemate's virtual agent instantly resolves the vast majority of requests by actively guiding the customer to the right answer. If a human agent is needed, the customer is efficiently routed to the right person.

Training the virtual agent is easy: through machine learning, the performance continuously improves, and further training is automatically suggested when needed.

Going-live is quick and easy and can be done in just a few days. Solvemate integrates with your existing workflows to automate repetitive tasks. This allows you to offer 24/7 support, while getting better insights and saving costs.

Part of
Startupnight 2019